Director of Communications Internal Only

    • Job Tracking ID: 512219-603883
    • Job Location: Glenview , IL
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: May 14, 2018
    • Years of Experience: 7 - 10 Years
    • Starting Date: ASAP
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Job Description:

The Director of Communications is responsible for developing clear and consistent communications to educate, engage, inform and inspire JourneyCare’s internal and external audiences. This role will focus on creating strategic content through developing an editorial brand journalism/content calendar to drive staff engagement, culture, and growth through use of multi-channel communication vehicles and publications. Under the direction of the Vice President of Marketing and Communications, proactively develop pitch strategies that secure thought-leadership media placements by positioning JourneyCare’s approved brand messages, patient stories, leadership, and advocacy with local, regional, and national media outlets and associations (e.g. AMA, ILHPCO, NPHCO) to support its vision and business objectives. Additionally, must be able to serve in the role as the agency’s back-up media spokesperson and crisis communications lead, as necessary.

The Director of Communications will be located in our Glenview, Illinois office.

  • Proactively pitch and secure media placements
  • Drives and maintains an editorial calendar through the strategic use of brand journalism and content engagement for all publications and uses across the integrated communication channels
  • Develops distribution strategies to grow reach, impact, and metrics for the agency
  • Collaborates with the Vice President Marketing and Communications to create communication hierarchy through the development of an organizational rhythm and alignment that ensures efficiency and effectiveness of messaging "stickiness" (e.g. goals, advocacy, engagement)
  • Manages content for intranet and website, as necessary
  • Ability to strategically concept messaging on behalf of the organization and senior leadership, as necessary.
  • Manages and monitors media cycle, advocacy, and news on behalf of JourneyCare
  • Coordinates processes for various communications deliverables and strategic publications
  • Consults with interdepartmental stakeholders to create effective communications, collateral and reports
  • Collaborates with Human Resources, Marketing team members and other team members, as required, to drive culture and reward/recognition programs
  • Identify appropriate indicators that measure success of established communication strategies. Collect, analyze and report metrics to identify best practices to guide future strategies
  • Collaborates with digital and marketing team to create consistent internal and external messaging, including interactive platforms (patient portal, intranet, and social media)
  • Other duties as assigned or required for the performance of this position

Experience and Skills:

  • Bachelor’s degree in communications, public relations, marketing communications, journalism or related field
  • Seven years plus of communications experience in media relations, public relations, and social engagement platforms for internal and external audiences, journalism and/or integrated marketing communications
  • Previous direct leadership role, minimum 2years, managing teams
  • Proven media contacts and metrics driven/results-oriented placements
  • Strong writing and verbal communications skills
  • Strong presentation and media training skills
  • Excellent planning, project management and organizational skills
  • Self- motivated and results oriented
  • Strong listening skills and proven ability to assess and prioritize communications issues
  • Abreast and savvy of innovative media/social communication platforms
  • Spokesperson and crisis management experience
  • Understanding of technology used within communications for connecting remote staff and multiple locations
  • Proven ability to work with cross-functional teams
  • Basic photography and video skills
  • Computer skills (Microsoft Office: Outlook, Word, Excel, PowerPoint), basic knowledge of Adobe Creative Suite software, Go To Meeting, Podcasts or other communications software

JourneyCare is the combined organization of Horizon Hospice & Palliative Care, JourneyCare, and Midwest Palliative & Hospice CareCenter. The three organizations came together in 2015 to provide greater services to more patients and families across 10 counties in the Chicago area and northern Illinois. We offer more than 100 years of combined expertise, providing palliative, supportive and end-of-life care and helping people facing serious illness live life to the fullest, with dignity and without pain, on their own terms.

JourneyCare is growing and seeking world-class, compassionate professionals who are highly skilled, possess superior interpersonal skills and make a commitment to our culture of excellence. Join our team of Physicians, Nurse Practitioners, Registered Nurses, Social Workers, Chaplains and C.N.A.’s , along with more than 1,300 volunteers, who continue to be a trusted resource for care and support in the communities we serve.

Our services include:

  • Adult hospice and palliative care
  • Pediatric hospice and palliative care
  • Five Hospice CareCenters, located in Arlington Heights, Barrington, Chicago, Glenview and Woodstock, for those who require short term, around-the-clock medical oversight
  • Integrative therapies that include pet therapy, music therapy and music-thanatology, aromatherapy, art, massage and compassionate touch
  • A comprehensive grief support program
  • Jewish Care Services
  • We Honor Veterans Program
  • A broad range of volunteer opportunities

Your Life . . .

Working for JourneyCare is more than a career choice. Many of our employees will tell you it’s a calling that changed their lives.

JourneyCare has cared for generations of patients and families facing serious and life-limiting illnesses, providing comfort, peace and well-being.

We are committed to be the employer of choice by offering:

  • Competitive compensation
  • A comprehensive, benefits package
  • Continuing education and generous tuition reimbursement
  • A supportive, collaborative and fun work environment

Your Path . . .

Our Care Teams are committed to making each day the best it can be for our patients and families while enriching the lives of those we serve.

Join our Journey!

For more information apply online at and explore career opportunities with us.